Frimley Park Hospital is a large organisation where excellent clinical outcomes are increasing patient numbers. However, some organisational issues are leading to a rise in work related stress in staff. Stress within the workplace can cause a decrease inefficiency and cause clinical issues in a range of areas. These challenges needed to be addressed effectively and efficiently.
Reduce issues associated with rising stress that impact on clinical care and staff retention.
The trust initiated risk assessments using the Health and Safety Executive’s (HSE) Management Standards, UK best practice.
The trust used Stredia to deliver the whole process from data capture and staff discussion to action planning.
All staff were engaged & entered their information via the portal, in 5 minutes
Managers were able to monitor this progress remotely
Easy to interpret reports were immediately generated & available online
The findings of the reports were presented and discussed within the team and actions were agreed:
Seven Critical Risk Indicators assessed in staff
Risk Assessment for clinical departments and trust-wide comparator
Team by team quantitative and qualitative analysis reports available in real time
Risk reports for each department manager including comments about clinical/operational strengths and weaknesses
Individual responsibilities and contributions to the company's goals were clarified
Engagement increased between senior levels and wards
Local plans developed and implemented
Department managers fully informed about causes
Better clarity of Job roles and Management structure
Facilitation support in discussing implications and collating solutions
Analysis reports enabled each department manager to see the root causes of issues adversely affecting teams & indicating improvements.
Stress risk factors were reduced across the board and stress incidents are down by 6% in the year following the introduction of the system. A number of organisational improvements resulting in improved clinical care and a general reduction in needle stick injuries. “Reports to Managers focusing on issues are very useful to us in making improvements.” (OH & Safety Manager, Frimley Park Hospital Foundation Trust)
Contact Stredia today to arrange a consultation!