Stredia Help Reduce Stress Incidents by 6% in Frimley Hospital

Written by Geoff Thomas. Posted in News

The Customer
Frimley Park Hospital is a large organisation where excellent clinical outcomes are increasing patient numbers. However, some organisational issues are leading to a rise in work related stress in staff. Stress within the workplace can cause a decrease inefficiency and cause clinical issues in a range of areas. These challenges needed to be addressed effectively and efficiently.

 Reduce issues associated with rising stress that impact on clinical care and staff retention.
 The trust initiated risk assessments using the Health and Safety Executive’s (HSE) Management Standards, UK best practice.

The solution
 The trust used Stredia to deliver the whole process from data capture and staff discussion to action planning.
 All staff were engaged & entered their information via the portal, in 5 minutes
 Managers were able to monitor this progress remotely
 Easy to interpret reports were immediately generated & available online

The Plan
The findings of the reports were presented and discussed within the team and actions were agreed:

 Seven Critical Risk Indicators assessed in staff
  Risk Assessment for clinical departments and trust-wide comparator
 Team by team quantitative and qualitative analysis reports available in real time
  Risk reports for each department manager including comments about clinical/operational strengths and weaknesses
 Individual responsibilities and contributions to the company's goals were clarified

The Benefits
 Engagement increased between senior levels and wards
 Local plans developed and implemented
 Department managers fully informed about causes
 Better clarity of Job roles and Management structure
 Facilitation support in discussing implications and collating solutions
Analysis reports enabled each department manager to see the root causes of issues adversely affecting teams & indicating improvements.

Customer comment

Stress risk factors were reduced across the board and stress incidents are down by 6% in the year following the introduction of the system. A number of organisational improvements resulting in improved clinical care and a general reduction in needle stick injuries. “Reports to Managers focusing on issues are very useful to us in making improvements.” (OH & Safety Manager, Frimley Park Hospital Foundation Trust)

Contact Stredia today to arrange a consultation!